Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/30465
Authors: 
Neckermann, Susanne
Cueni, Reto
Frey, Bruno S.
Year of Publication: 
2009
Series/Report no.: 
CESifo Working Paper 2657
Abstract: 
Behavioral economics documents the importance of status and self-image concerns in the workplace, but is largely silent about how to instrumentalize them to induce effort. Awards - widespread in the corporate sector and elsewhere - are motivators that derive their value from such social concerns. Panel data from the call center of a large international bank allow us to estimate the impact of receiving an award on effort. The performance of winners proves to be significantly higher than that of comparable non-recipients after the award has been presented. This increase in work effort is sizeable, robust, and not driven by reverse causation.
Subjects: 
awards
motivation
non-monetary compensation
event-study
incentives
JEL: 
C23
J33
M52
Document Type: 
Working Paper

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