Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/29648 
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dc.contributor.authorEngelstätter, Benjaminen
dc.date.accessioned2010-01-06-
dc.date.accessioned2010-01-26T15:46:50Z-
dc.date.available2010-01-26T15:46:50Z-
dc.date.issued2009-
dc.identifier.urihttp://hdl.handle.net/10419/29648-
dc.description.abstractThis paper analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and firms' innovational performance. It studies whether the enterprise systems have impacts on process as well as product innovations. Using German firm-level data, the results show that ERP and SCM systems foster the firms' likelihood to generate process innovations. In addition, ERP systems also show a positive impact on process innovation intensity. These results do not only emerge for the short-run of two years or less but remain also stable in the long-run of two to four years. Concerning product innovational performance only, CRM systems increase the firms' likelihood to acquire product innovations, although the impact only emerges for the short-run and vanishes if the long-run perspective is taken into account.en
dc.language.isoengen
dc.publisher|aZentrum für Europäische Wirtschaftsforschung (ZEW) |cMannheimen
dc.relation.ispartofseries|aZEW Discussion Papers |x09-086en
dc.subject.jelL10en
dc.subject.jelM20en
dc.subject.jelO31en
dc.subject.ddc330en
dc.subject.keywordInnovationen
dc.subject.keywordProduct Innovationen
dc.subject.keywordProcess Innovationen
dc.subject.keywordEnterprise Systemsen
dc.subject.keywordSelectivityen
dc.subject.keywordEnterprise Resource Planningen
dc.subject.keywordSupply Chain Managementen
dc.subject.keywordCustomer Relationship Managementen
dc.subject.stwBetriebliches Informationssystemen
dc.subject.stwComputergestütztes Verfahrenen
dc.subject.stwInnovationen
dc.subject.stwKomplementärguten
dc.subject.stwEnterprise-Resource-Planningen
dc.subject.stwSupply Chain Managementen
dc.subject.stwMarketing-Informationssystemen
dc.subject.stwDeutschlanden
dc.titleEnterprise systems and innovations-
dc.type|aWorking Paperen
dc.identifier.ppn61581901Xen
dc.rightshttp://www.econstor.eu/dspace/Nutzungsbedingungenen
dc.identifier.repecRePEc:zbw:zewdip:09086en

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