Bitte verwenden Sie diesen Link, um diese Publikation zu zitieren, oder auf sie als Internetquelle zu verweisen: https://hdl.handle.net/10419/123424 
Erscheinungsjahr: 
2011
Schriftenreihe/Nr.: 
WWZ Discussion Paper No. 2011/08
Verlag: 
University of Basel, Center of Business and Economics (WWZ), Basel
Zusammenfassung: 
There are estimates that up to 30% of hospital costs are due to inefficiently coordinated hospital processes. As a result many hospitals have tried to model and to reengineer their business processes. These efforts have very often been abandoned, because the normally constructed total models of hospital processes could hardly cope with the rapid technological and medical progress as well as with changing staff. We discuss approaches for a qualitative and quantitative process modularization which improve the understanding of processes and enables better planned simulations. Various methods are discussed which allow a qualitative modularization on the basis of a disaggregated process graph. To cope with this modularization numerically simple semi-stochastic formulas are developed for the calculation of expected values and variances of cycle times and costs from micro-data up to the modular level. Thus a qualitative as well as quantitative discussion of hospital business processes on the modular level become possible.
Schlagwörter: 
OR in health care service
graph theory
business process reengineering
stochastic processes
simulation
Persistent Identifier der Erstveröffentlichung: 
Dokumentart: 
Working Paper

Datei(en):
Datei
Größe
501.21 kB





Publikationen in EconStor sind urheberrechtlich geschützt.