Abstract:
This research study investigates the Job Demands-Resources (JD-R) model and analyzes the effects of job resources, job demands, self-efficacy and personality traits on work engagement and affective commitment in the banking sector. The data of 775 employees in the Pakistani banking sector was analyzed through Structural Equation Modeling (SEM) to understand the most direct and indirect effects of the variables on commitment and engagement. Job resources, especially autonomy, feedback, and supervisor support, positively and significantly affect work engagement and affective commitment. This study indicates that job demands act as stressors to moderate the effects. The primary driver of these effects is self-efficacy, which strengthens the effect of job resources on engagement and commitment. Moreover, engagement is positively affected by personality traits. One of the primary practical implications of this study relates to organizations especially those in high- demand industries like the banking sector reducing turnover and increasing employee retention through the enhancement of job resources and the improvement of self-efficacy and consideration of personality traits in recruitment and training. Future studies should also examine the personality traits study across various cultures.
