Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/336581 
Year of Publication: 
2025
Series/Report no.: 
Discussion Paper No. 531
Publisher: 
Ludwig-Maximilians-Universität München und Humboldt-Universität zu Berlin, Collaborative Research Center Transregio 190 - Rationality and Competition, München und Berlin
Abstract: 
Organizations rely on peer-to-peer knowledge exchange among employees, yet incentivizing cooperative behaviors is a challenge. This study evaluates an intervention designed to encourage peer support in the largest bank in Uganda. Using a cluster randomized controlled trial, we introduced a public recognition incentive-awarding employees identified as the most supportive by their peers and supervisors. The intervention increases employees' willingness to help by 21% in expertise-sharing and 12% in mentoring. The incentive's effectiveness stems from its role in enhancing professional reputation and career prospects. A replication exercise in a second bank confirms the findings and the external validity of the results.
Subjects: 
workplace cooperation
peer recognition
organizational incentives
knowledge sharing
field experiment
employee motivation
randomized controlled trial (RCT)
JEL: 
M52
D23
J24
M54
C93
D83
Document Type: 
Working Paper

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