Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/327081 
Year of Publication: 
2025
Citation: 
[Journal:] BRQ Business Research Quarterly [ISSN:] 2340-9444 [Volume:] 28 [Issue:] 2 [Year:] 2025 [Pages:] 491-513
Publisher: 
Sage Publishing, London
Abstract: 
The banking sector must confront challenges arising from globalization, the demand for new business models (BMs), increasing regulation, and ever-advancing digitalization. In this context, innovative competitors, namely FinTechs, are challenging banks and forcing them to rethink existing strategies and structures. In particular, the digital transformation of BMs that have been in place for decades represents a major challenge for companies and their executives. In this article, 407 German bank representatives were surveyed to identify, quantify, and analyze implementation barriers in the context of bank digitalization from a decision-maker's perspective. By applying structural equation modeling, the authors quantified a variety of barriers and tested their influence on the degree of digitalization at banks. The study uncovered structural relationships between barriers expressed as observed variables-personal involvement, strategic corporate management, technology and regulation, and employees-and the degree of digitalization as a latent variable of banks. The findings increase bank practitioners' understanding and awareness of barriers to digitalization and contribute to the field of bank digitalization.
Subjects: 
Banks
barriers
decision-makers
digitalization
financial services
transformation
JEL: 
G21
M1
O33
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by-nc Logo
Document Type: 
Article

Files in This Item:
File
Size





Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.