Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/309942 
Year of Publication: 
2023
Citation: 
[Journal:] Management Review Quarterly [ISSN:] 2198-1639 [Volume:] 74 [Issue:] 2 [Publisher:] Springer International Publishing [Place:] Cham [Year:] 2023 [Pages:] 745-775
Publisher: 
Springer International Publishing, Cham
Abstract: 
This systematic review critically analyzes the relationship between office concepts and individual and organizational performance. Based on the current literature, we identify seven key dimensions to guide our understanding: office concept, work, personality fit, satisfaction, health, control paradigm, and enabling paradigm. Our systematic search yielded 429 published papers on office concepts and performance between 2005 and 2022. Rigorous selection criteria narrowed them down to 46 empirical articles included in this analysis. The results show that activity-based working not only negatively impacts performance but also affects employee satisfaction and health. Open-plan offices can reduce real-estate costs but lead to lower performance levels, thereby imposing a tax on productivity which outweighs the initial cost savings. Activity-based working has the potential to enhance collaboration and interaction but is dependent on a professional and proactive management. In most cases, especially for knowledge workers, the single office turns out to be the environment in which employees show the best individual and organizational performance.
Subjects: 
Productivity tax
Employee
Satisfaction
Performance
Office concept
Open-plan office
Activity-based working
Single office
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article
Document Version: 
Published Version

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