Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/307052 
Year of Publication: 
2023
Citation: 
[Journal:] Zeitschrift für Arbeitswissenschaft [ISSN:] 2366-4681 [Volume:] 77 [Issue:] 3 [Publisher:] Springer [Place:] Berlin, Heidelberg [Year:] 2023 [Pages:] 350-374
Publisher: 
Springer, Berlin, Heidelberg
Abstract: 
In times of digitalization, it is important to derive competence requirements in relation to future digitalized business processes. Enabling to present these processes in an illustrative and experienceable way, Virtual Reality (VR) may offer special advantages for prospective and process-related competence modeling (PCM) and to include employees as competence modelers. In order to investigate these potential advantages, a VR-based PCM approach is piloted and compared with a conventional PCM approach. In order to identify concrete VR-attributes that may be specifically supportive for VR-based PCM, user acceptance of the applied VR-tool has been evaluated. Results show that the realistic visualization and interaction possibilities provided by VR support a prospective and process-related analysis focus during competence modeling. This way, employees are enabled to identify future competence requirements with regard to single process steps. Comparisons with the conventional PCM approach demonstrate that the prospective and process-related competence models developed in VR provide a higher level of detail concerning the number of identified competence requirements. In the course of user acceptance evaluation, concrete VR-attributes are derived that are most supportive for participatory PCM (e.g. 3D visualization, perceived immersion). Practical Relevance : VR offers a space for experiencing new business processes, thus enabling employees to conduct PCM. By integrating employees' expertise, required future competences can be derived validly. On this basis, appropriate measures for effective competence modeling can be implemented in the organization.
Subjects: 
Digitalization
Virtual Reality
Competence Modeling
Participation
User acceptance
Digitalisierung
Virtual Reality
Kompetenzmodellierung
Partizipation
Nutzerakzeptanz
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article
Document Version: 
Published Version

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