Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/148713
Authors: 
Wireko, Joseph K.
Skouby, Knud E.
Year of Publication: 
2016
Series/Report no.: 
27th European Regional Conference of the International Telecommunications Society (ITS), Cambridge, United Kingdom, 7th - 9th September 2016
Abstract: 
Beside its cost-efficient benefits, e-government plays an important role in reducing corruption. As most developing countries, especially in Africa are fighting corruption, e-government is seen as a new way of addressing it. E-government is thought to reduce corruption through increased transparency, better accountability and, the disappearance of the “middle-man” in the acquisition of public services by the citizenry. This paper tries to find out how e-government can decrease corruption by analyzing the implementation of e-government service of the Driver and Vehicle Licensing Authority (DVLA) of Ghana using the “stages of growth” mode from socio-technical perspective. The outcome of the analysis suggests that the e-government service implementation by DVLA is still at its basic and rudimentary stage (Catalogue stage) and continuous presence of the “middle-man,” high level of corruption, lack of transparency, accountability and trust in the acquisition of services provided by the Authority. The DVLA can still benefit from e-government if it commits to full implementation.
Subjects: 
Corruption
E-government
E-service
Internet
Website
Document Type: 
Conference Paper

Files in This Item:
File
Size





Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.