Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/315665 
Year of Publication: 
2025
Citation: 
[Journal:] European Journal of Economics and Economic Policies: Intervention (EJEEP) [ISSN:] 2052-7772 [Volume:] 22 [Issue:] 1 [Year:] 2025 [Pages:] 103-117
Publisher: 
Edward Elgar Publishing, Cheltenham
Abstract: 
This paper reports a study of how the Indian IT industry navigated the COVID-19 pandemic. Agility emerged as the crucial determining factor aiding the industry's successful survival. IT organisations' agility, facilitated by the state's response to the pandemic and by both their anticipation of the lockdown and their technological capabilities, helped them overcome the crisis. The slowdown forced firms to downsize, reduce bench strength, freeze wages and intensify work, while deferring client payments. When the economy recovered, high attrition, termed 'The Great Resignation', forced employers to increase wages. Employers were unable to compel employees to return to the office, despite facing issues relating to organisational culture, data security and moonlighting. Remote working helped employees maintain work-life balance and save on cost of living, forcing employers to provide a hybrid option.
Subjects: 
agility
COVID-19
employer-employee relations
IT industry
organisational performance
state
JEL: 
L86
J49
L25
F69
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article

Files in This Item:
File
Size





Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.