Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/310541 
Year of Publication: 
2013
Citation: 
[Journal:] Journal of Accounting and Management Information Systems (JAMIS) [ISSN:] 2559-6004 [Volume:] 12 [Issue:] 4 [Year:] 2013 [Pages:] 595-625
Publisher: 
Bucharest University of Economic Studies, Bucharest
Abstract: 
This paper studies direct and indirect impact of the human-centered Enterprise Resource Planning (ERP) systems on user satisfaction. The objective of the paper is to measure a hierarchical influence of five human-centered dimensions on user satisfaction both directly and indirectly. This paper attempts to provide answers to whether the human-centered measurement models provide a systematic evaluation of ERP. The contributions of the paper to knowledge are to establish the need for the human-centered approach as a basis for the design of ERP systems, to define a systematic hierarchical human-centered model for measurement, in particular, and accounting information systems, in general, and to develop methodology for validation of the measurement model and applies it to evaluation of ERP systems. This paper suggests the application of a proposed five dimensional model in measuring the human-centeredness of ERP systems using hierarchical model and looks at the implementation in a university context.
Subjects: 
Accounting information systems
enterprise resource planning systems
hierarchical human-centered system
information system success
university context
user satisfaction
JEL: 
I23
M15
M19
Creative Commons License: 
cc-by Logo
Document Type: 
Article

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