Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/294685 
Year of Publication: 
2023
Citation: 
[Journal:] Cogent Business & Management [ISSN:] 2331-1975 [Volume:] 10 [Issue:] 3 [Article No.:] 2267811 [Year:] 2023 [Pages:] 1-21
Publisher: 
Taylor & Francis, Abingdon
Abstract: 
Turnover intention (TI) in many countries has been widely discussed, but research on the turnover intention by Gen Z in Vietnam is still in its infancy. This study examines the role of affective commitment (AC) as a mediator in the relationship between job satisfaction (JOS), emotional exhaustion (EE), and TI. A survey dataset with 602 observations was primarily collected from major cities in Vietnam, and partial least squares structural equation modeling (PLS-SEM) was applied. The results indicate that AC is closely related to EE. Moreover, EE has a significant direct impact on TI. However, unlike previous studies, no direct relationship was found between JOS and TI for Gen Z in Vietnam. Given the increasing number of new small and medium-sized businesses in Vietnam, this study contributes significantly to helping organizations plan more rational human resource policies.
Subjects: 
affective commitment
emotional exhaustion
Gen Z
job satisfaction
turnover intention
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article

Files in This Item:
File
Size





Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.