Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/275902 
Year of Publication: 
2017
Citation: 
[Journal:] Marketing Review St.Gallen [ISSN:] 1865-7516 [Volume:] 34 [Issue:] 2 [Year:] 2017 [Pages:] 36-44
Publisher: 
Thexis Verlag, St.Gallen
Abstract: 
Although video communication offers the potential to engage with employees and consumers, many established firms adopt video as a new communication medium quite slowly and with little enthusiasm. Based on our experience with leading national and international firms, we introduce a four step approach to help companies in adopting a video communication strategy, summarize the main obstacles that firms typically face, and provide recommendations on how to overcome these obstacles.
Document Type: 
Article

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