Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/239719 
Year of Publication: 
2013
Citation: 
[Journal:] Administrative Sciences [ISSN:] 2076-3387 [Volume:] 3 [Issue:] 4 [Publisher:] MDPI [Place:] Basel [Year:] 2013 [Pages:] 202-220
Publisher: 
MDPI, Basel
Abstract: 
Non-profit organizations and leaders may benefit from the utilization of behaviors attributed to emotional intelligence. The consideration of emotional intelligence skills becomes a strategy for the development of the non-profit organizational leader's ability to assess the impact and consequences of decisions, while simultaneously improving the quality and effectiveness of the decision-making process. The purpose of this paper is to identify how emotional intelligence skills can be applied to enhance the leadership decision-making processes within the non-profit organization. Goleman's (2001) and Boyatzis' et al. (2000) four essential elements of emotional intelligence and their associated 20 behavioral competencies are utilized to develop a methodology for the practical application of emotional intelligence skills to leadership decision-making within the non-profit organization. A checklist of questions and observations is provided to assist non-profit leaders in the improvement of emotional intelligence awareness, as well as the application of emotional intelligence skills to decisions and decision-making processes.
Subjects: 
non-profit organization
leadership
emotional intelligence
decision-making
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article
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