Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/193869 
Year of Publication: 
2017
Citation: 
[Journal:] Economic Review: Journal of Economics and Business [ISSN:] 1512-8962 [Volume:] 15 [Issue:] 1 [Publisher:] University of Tuzla, Faculty of Economics [Place:] Tuzla [Year:] 2017 [Pages:] 47-61
Publisher: 
University of Tuzla, Faculty of Economics, Tuzla
Abstract: 
The main purpose of this study was to investigate the relationship between Organizational Learning Capability, ISO 9001 Effectiveness and Financial Performance of Bosnian exporters. Based on literature review, a conceptual model was validated and the hypotheses were proposed. The measurement instrument used in this study is a structured survey prepared based on literature review. The target population were the managers of Bosnian exporters that have the ISO 9001 standard implemented in the company. In total, 84 surveys were completed by respondents, which is sample good enough for the entity of the Federation of Bosnia and Herzegovina. Before conducting a regression analysis in Software Package for Social Sciences, the exploratory factor analysis was conducted and five items were extracted. The regression results indicated a strong and positive influence of ISO 9001 Effectiveness on Financial Performance and Organizational Learning Capability of Bosnian exporters. A positive relationship of Organizational Learning Capability and Financial Performance was not confirmed.
Subjects: 
ISO 9001 Effectiveness
Organizational Learning Capability
Financial Performance
JEL: 
M11
L00
L15
Document Type: 
Article

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