Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/168973
Authors: 
Dragulanescu, Irina-Virginia
Popescu, Delia
Year of Publication: 
2015
Citation: 
[Journal:] Amfiteatru Economic Journal [ISSN:] 2247-9104 [Volume:] 17 [Year:] 2015 [Issue:] Special No. 9 [Pages:] 1167-1182
Abstract: 
Originally developed to improve the quality and production efficiency, Lean Six Sigma is now widely adopted in other non-manufacturing sectors such as financial, trade, services, etc. The methodology known as Lean Six Sigma combines the Six Sigma techniques, - which allow companies to reduce manufacturing defects - and the Lean Manufacturing principles, - which help companies benefit from faster processing for lower costs and with superior quality. As a result of the research, the authors observed that, despite growing popularity and impressive outcomes obtained by some companies, the Lean Six Sigma model does not always offer the expected results. However, the research has shown that the analysed company, operating in the field of courier services has managed to boost productivity and competitiveness by implementing measures that generated added value.
Subjects: 
Lean Six Sigma Model
waste reduction
DMAIC model
competitiveness
quality
Value Stream Mapping
Total Savings
JEL: 
L87
O14
Creative Commons License: 
http://creativecommons.org/licenses/by/4.0/
Document Type: 
Article

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