There is an intrinsic link between the success of service firms and the availability of appropriate labor resources, making employee attraction and retention a critical concern for service organizations. Effects of recruitment efforts are influenced by applicants' subjective person-environment (P-E) fit, referring to the compatibility between an individual and a work environment. The purpose of this paper is to examine the role of employer attractiveness in the relationship between potential employees' perceptions of P-E fit and job pursuit intentions in the service industry. This study was conducted with a group of 335 undergraduates and graduates enrolled in tourism and hospitality studies in Poznan. Data were collected through group-administered questionnaires. Research revealed that students generally did not believe that a career in the hospitality sector would fulfill their needs, rating job attributes slightly higher than organization attributes. Regression analyses showed that both person-job (P-J) fit and person-organization (P-O) fit were positively related to intentions to apply for a job, with the former being a stronger predictor. The relationship under study was fully mediated by the perceived attractiveness of hospitality employers. The findings contribute to an improved understanding of the influence of P-J and P-O fit on work-related attitudes and intentions of Generation Y prospective employees in the hospitality industry.
person-environment fit employer attractiveness job pursuit intentions service industry potential employees