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Results 21-30 of 37.
Year of PublicationTitleAuthor(s)
2010Quality, value, satisfaction and loyalty amongst race groups: A study of customers in the South African fast food industryTerblanche, N. S.; Boshoff, C.
1988Die relatiewe belangrikheid van verskillende evalueringskriteria by die koop van 'n passasiersvoertuig: 'n Vergelykende studie van mans en vroueDu Plessis, P. J.; Boshoff, C.
2003Satisfaction with service recovery: Its measurement and its outcomesBoshoff, C.; Staude, G.
2001Measuring customer satisfaction with some of the controllable elements of the total retail experience: An exploratory studyTerblanche, N. S.; Boshoff, C.
2009A psychometric assessment of an instrument to measure a service firm's customer-based corporate reputationBoshoff, C.
2006The relationship between a satisfactory in-store shopping experience and retailer loyaltyTerblanche, N. S.; Boshoff, C.
1988'n Vergelyking van die persepsies van die relatiewe belang van evalueringskriteria tussen verbruikers en verkoopskonsultante by die aankoop van 'n passasiersmotorvoertuigDu Plessis, P. J.; Boshoff, C.
2004The management of the early stages of restructuring in a tertiary-education institution: An organisational commitment perspectiveArnolds, C. A.; Boshoff, C.
2011Consumers' perceived risks associated with purchasing on a branded web site: The mediating effect of brand knowledgeBoshoff, C.; Schlechter, C.; Ward, S. J.
2008Sponsorship recall and recognition: The case of the 2007 Cricket World CupBoshoff, C.; Gerber, C.