Citation:
[Journal:] Journal of Applied Leadership and Management [ISSN:] 2194-9522 [Volume:] 5 [Publisher:] Hochschule Kempten - University of Applied Sciences, Professional School of Business & Technology [Place:] Kempten [Year:] 2017 [Pages:] 90-103
Publisher:
Hochschule Kempten - University of Applied Sciences, Professional School of Business & Technology, Kempten
Abstract:
What is the connection between Logistics, customer service and customer Satisfaction levels? What are the role and importance of a Company’s Logistics policies on the overall Customer Experience? What is a generally acceptable response time from a Customer Service?