Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/93235
Authors: 
Vasquez, Dario
Year of Publication: 
2014
Citation: 
[Journal:] International Journal of Management, Economics and Social Sciences (IJMESS) [ISSN:] 2304-1366 [Volume:] 3 [Year:] 2014 [Issue:] 1 [Pages:] 1-17
Abstract: 
Focusing on employee retention is vital to increase organizational performance and strengthen a nation's economy. Employee turnover leads to high unemployment and slow economic growth around the globe. The purpose of this study was to explore the reasons and motivating factors that cause employees to remain in hospitality despite the high turnover rate in the industry. The data for this study were collected using semi-structured interviews, conducted with hospitality employees in South Florida. The study employed a qualitative phenomenological method to acquire the lived experiences of participants. The findings were in accord with the employee retention approach. The findings revealed that creating a good working environment including management support, reward, and incentive programs would lead to employee retention in the hospitality sector.
Subjects: 
Employee turnover
employee retention
economic benefits
retention strategies
Hospitality industry
JEL: 
J53
J63
M21
Creative Commons License: 
http://creativecommons.org/licenses/by-nc/3.0/
Document Type: 
Article

Files in This Item:
File
Size
658.64 kB





Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.