Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/71574
Authors: 
Griffith, Rachel
Neely, Andrew
Year of Publication: 
2006
Series/Report no.: 
IFS Working Papers, Institute for Fiscal Studies (IFS) 06/22
Abstract: 
This paper exploits a quasi-experimental setting to estimate the impact that a multi-dimensional group incentive scheme had on branch performance in a large distribution firm. The scheme, which is based on the Balanced Scorecard, was implemented in all branches in one division, but not in another. Branches from the second division are used as a control group. Our results suggest that the balanced scorecard had some impact, but that it varied with branch characteristics, and in particular, branches with more experienced managers were better able to respond to the new incentives.
Subjects: 
incentive design
balanced scorecard
managerial experience
Persistent Identifier of the first edition: 
Document Type: 
Working Paper

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