jbm - Journal of Business Market Management, Freie Universität Berlin

ISSN: 1864-0761

Collection's Items (Sorted by Title in Descending order): 1 to 20 of 54
Year of PublicationTitleAuthor(s)
2016The scentscape: An integrative framework describing scents in servicescapesGirard, Marc; Girard, Anna; Suppin, Anna-Caroline; Bartsch, Silke
2016Understanding the effects of the presence of others in the service environment: A literature reviewAlbrecht, Kathrin
2016Customer participation in the customization of services: Effects on satisfaction and behavioral intentionsStraus, Lennart; Robbert, Thomas; Roth, Stefan
2016Exit strategies of loyalty programsRehnen, Lena Marie
2016EditorialKleinaltenkamp, Michael
2016Revisiting the causes of organizational discontinuance: A diffusion theory approach offers new insightsParthasarathy, Madhavan; Forlani, David
2016Understanding and managing service productivity: A literature reviewDobmeier, Mirjam
2016Country-of-origin effects in industrial goods markets: Do country-of-origin image effects differ for different buying center members?Reichert, Michael Justus; Fantapié-Altobelli, Claudia
2015The interface of value creation and service process: A categorization of the relevant perspectives and an integrative frameworkMakkonen, Hannu
2015CRM technology and KAM performance: The mediating effect of key account-related knowledgeSalojärvi, Hanna; Sainio, Liisa-Maija
2015CASE: Managing customer relationship gaps at SKFNordin, Fredrik; Brozovic, Danilo; Kowalkowski, Christian; Vilgon, Mats
2014Advancing industrial marketing theory: The need for improved researchLaPlaca, Peter
2014Does publish or perish lead to stylish rubbish?Storbacka, Kaj
2014Perceived buyer confidence in buyer-supplier relationshipsChao, Emmanuel; Kato, Mshumbusi Paul
2014Brand creation via design and modularization: SMEs in international B2B marketsUusitalo, Olavi
2014The future of business and industrial marketing and needed researchJohnston, Wesley J.
2014CASE: Reinventing the container shipping industryGeersbro, Jens; Ritter, Thomas
2014Differential effects of product and service innovations on the financial performance of industrial firmsEggert, Andreas; Thiesbrummel, Christoph; Deutscher, Christian
2014Embracing complex causality with the QCA method: An invitationSchneider, Martin R.; Eggert, Andreas
2014CASE: Managing key account disruption in the logistics industryWernicke, Carolin; Saab, Samy; Kleinaltenkamp, Michael
Collection's Items (Sorted by Title in Descending order): 1 to 20 of 54
Also listed in RePEc / EconPapers