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dc.contributor.authorZeimpekis, Vasileiosen
dc.date.accessioned2011-08-12-
dc.date.accessioned2011-08-31T12:06:19Z-
dc.date.available2011-08-31T12:06:19Z-
dc.date.issued2011-
dc.identifier.citation|aAdvances in Management & Applied Economics|c1792-7552|v1|h1|nInternational Scientific Press|y2011|p151-170en
dc.identifier.urihttp://hdl.handle.net/10419/49027-
dc.description.abstractThe routing plan of a delivery fleet is usually developed a priori and provides an optimal (or near optimal) way of serving customers by taking into account certain constraints, such as vehicle capacity and delivery time windows. However, such plans may not cope adequately in a city logistics environment, in which unexpected events often occur during delivery execution (e.g. adverse traffic conditions). These events may lead to delays, higher costs, and inferior customer service. This paper presents the development and evaluation of a real-time fleet management system that handles such unforeseen events by using advanced traffic forecasting techniques and rerouting strategies coupled with telematic technology. The system monitors the delivery vehicles in real time, detects deviations from the initial distribution plan, and adjusts the schedule accordingly, by suggesting effective rerouting strategies. The system has been tested in real-life cases and the results show that delivery performance is enhanced significantly and customer satisfaction is improved accordingly.en
dc.language.isoengen
dc.publisher|aInternational Scientific Pressen
dc.subject.jelR41en
dc.subject.jelR31en
dc.subject.ddc330en
dc.subject.keywordurban freight distributionen
dc.subject.keywordreal-time vehicle routingen
dc.subject.keyworddynamic incident handlingen
dc.titleGoods distribution management in city logistics environment: A systemic approach-
dc.typeArticleen
dc.identifier.ppn665794088en
dc.rightshttp://www.econstor.eu/dspace/Nutzungsbedingungenen
econstor.citation.journaltitleAdvances in Management & Applied Economicsen
econstor.citation.issn1792-7552en
econstor.citation.volume1en
econstor.citation.issue1en
econstor.citation.publisherInternational Scientific Pressen
econstor.citation.year2011en
econstor.citation.startpage151en
econstor.citation.endpage170en

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