Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/39783
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dc.contributor.authorEckardt, Martinaen_US
dc.date.accessioned2009-10-08en_US
dc.date.accessioned2010-09-08T07:48:13Z-
dc.date.available2010-09-08T07:48:13Z-
dc.date.issued2006en_US
dc.identifier.urihttp://hdl.handle.net/10419/39783-
dc.description.abstractBased on a sample of 946 German insurance intermediaries, the factors that affect the quality of the information services provided by them are studied using OLS-estimations. Applying a search theoretical approach, we analyze the impact of supply and demand side variables on service quality. Besides, the working of signaling devices (like reputation, advertising or certificates) to reduce asymmetric information with respect to the service quality of insurance intermediaries is examined. The results obtained support the main hypotheses derived from industrial organization theories as to the poor working of quality competition under incomplete and asymmetric information on the side of consumers. Thus, public policy should concentrate on increasing transparency about intermediaries' (in-)dependence from insurance companies and improve consumers' financial literacy to raise the overall quality of the information services provided by insurance intermediaries.en_US
dc.language.isoengen_US
dc.publisher|aUniv., Wirtschafts- und Sozialwiss. Fak. |cRostocken_US
dc.relation.ispartofseries|aThünen-series of applied economic theory |x58en_US
dc.subject.jelD83en_US
dc.subject.jelG22en_US
dc.subject.jelL15en_US
dc.subject.ddc330en_US
dc.subject.keywordPerformance of Insurance Distribution Systemsen_US
dc.subject.keywordInformation Qualityen_US
dc.titleThe quality of insurance intermediary services: An analysis of conduct and performance in the German market of insurance intermediationen_US
dc.type|aWorking Paperen_US
dc.identifier.ppn610195743en_US
dc.rightshttp://www.econstor.eu/dspace/Nutzungsbedingungen-
dc.identifier.repecRePEc:zbw:roswps:58-

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