Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/338755 
Year of Publication: 
2024
Citation: 
[Journal:] Businesses [ISSN:] 2673-7116 [Volume:] 4 [Issue:] 3 [Year:] 2024 [Pages:] 371-388
Publisher: 
MDPI, Basel
Abstract: 
This pilot study investigates the contributions of an airport service provider from Romania specializing in ground handling, operations, and passenger services towards achieving the United Nations Sustainable Development Goals (SDGs). Recognizing the critical role of service providers in the aviation ecosystem, this research focuses on how operational practices can be optimized to support sustainability objectives. It also reveals how businesses can leverage achievements and internal policies that would fit under, and support, SDGs. The study covers the operations of an airport service provider at several airports across the country. Through a series of qualitative questionnaires and interviews with employees, the research identifies best practices and challenges in aligning airport services with the SDGs. The study underscores the importance of collaboration between service providers, airport authorities, and regulatory bodies to achieve sustainable outcomes. By providing practical recommendations and a framework for sustainable operations, this pilot study aims to guide airport service providers in contributing to the global sustainability agenda, demonstrating the potential for meaningful impact in the aviation sector.
Subjects: 
SDGs
services industry
aviation and the environment
sustainable human resources management
airport services
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article
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