Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/335735 
Year of Publication: 
2020
Citation: 
[Journal:] Economic Themes [ISSN:] 2217-3668 [Volume:] 58 [Issue:] 4 [Year:] 2020 [Pages:] 529-544
Publisher: 
Paradigm Publishing Services, Warsaw
Abstract: 
The main objective of the paper is to evaluate ICT usage in enterprises in 31 European countries. For that purpose, ICT usage in enterprises index (ICTEI) was developed using the TOPSIS approach based on the entropy method. Subsequently, having used the cluster analysis, countries were classified into clusters according to the observed indicators of ICT usage. Results show that Finland, Denmark, Norway, Sweden and Ireland are the top 5 countries when the advanced ICTs are prioritized. Based on the k-means clustering, Finland is a leader in a cluster of a very high ICT usage in enterprises and it is followed by Denmark, Norway, and Sweden. The cluster of high ICT usage in enterprises includes Ireland, Netherlands, Slovenia, Spain, and United Kingdom. Finally, the countries characterized by moderate and modest ICT usage are positioned in the remaining two clusters. The results of this research will facilitate the perception of a country's position in relation to others, but will also signal the need to take measures to strengthen the ICT capacity of the business sector in the countries with a low value of ICTEI.
Subjects: 
ICT
ICT usage in Enterprises Index - ICTEI
TOPSIS
Entropy method
Multi-criteria Decision Making
Cluster analysis
JEL: 
C39
C44
D20
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by-nc-nd Logo
Document Type: 
Article

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