Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/327596 
Year of Publication: 
2025
Citation: 
[Journal:] Journal of Innovation & Knowledge (JIK) [ISSN:] 2444-569X [Volume:] 10 [Issue:] 3 [Article No.:] 100695 [Year:] 2025 [Pages:] 1-25
Publisher: 
Elsevier, Amsterdam
Abstract: 
In today's fast-paced digital landscape, the importance of human factors in cybersecurity has become increasingly evident yet is often overlooked. This research employs the Delphi method to achieve expert consensus on the managerial actions that enhance cybersecurity by leveraging human factors. The study offers 16 key managerial actions, highlighting the shift from viewing humans as sources of vulnerability to acknowledging them as essential components of cybersecurity solutions. The findings suggest developing an organizational culture that values cybersecurity, delineating clear roles and responsibilities, and fostering continuous learning. This approach emphasizes the importance for organizations to recalibrate their cybersecurity strategies and provides a roadmap for implementing the suggested managerial actions. The study contributes to the socio-technical debate with a particular focus on human factors and provides practical guidance for organizations to improve their future cybersecurity posture.
Subjects: 
Cyber resilience
Cyber-attack
Information security management
Digitalization
Socio-technical system
The Delphi study
JEL: 
O00
O39
O33
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by-nc-nd Logo
Document Type: 
Article

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