Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/326996 
Year of Publication: 
2024
Citation: 
[Journal:] International Journal of Corporate Social Responsibility (JCSR) [ISSN:] 2366-0074 [Volume:] 9 [Issue:] 1 [Article No.:] 6 [Year:] 2024 [Pages:] 1-17
Publisher: 
Springer, Cham
Abstract: 
In the context of the increased use of digital technologies at work and the various reported positive and negative outcomes for workers, this paper deals with the effects of internal corporate social responsibility (ICSR) and the digitalisation of work. The findings are based on a structured literature review identifying and synthesizing extant knowledge. A total of 57 papers are analysed regarding their contributions to the literature on digital transformation and ICSR. The results indicate that ICSR is partly implemented in a reactive way to mitigate negative effects of digitalisation at work, and partly in a proactive way to prevent them. The contributions relate (a) to the conceptualisation of digital work and its effects related to ICSR; (b) to the development of the concept of ICSR with a specific focus on digitalisation; and (c) to the derivation of a future research agenda. Finally, implications for research and practice are discussed to investigate further ICSR's essential role in the interrelation between digitalisation and sustainability at work.
Subjects: 
Digitalisation
ICT use
Internal CSR
Sustainability
Systematic literature review
Work
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article

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