Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/326466 
Year of Publication: 
2024
Citation: 
[Journal:] Cogent Business & Management [ISSN:] 2331-1975 [Volume:] 11 [Issue:] 1 [Article No.:] 2385731 [Year:] 2024 [Pages:] 1-20
Publisher: 
Taylor & Francis, Abingdon
Abstract: 
The tourism industry is placing growing emphasis on the significance of managing and seeking tourist services through information systems. Although scholarly research in these fields has increased, the literature has not been thoroughly examined. This study utilizes the PRISMA methodology to examine pertinent literature and ascertain the influential factors. This article examines 50 hospitality and tourism articles located on the SCOPUS database. A conceptual model is derived from the literature research, which focuses on the management and information seeking behaviors within the tourism industry. The study identifies research gaps and offers implications that contribute to the body of extant knowledge.
Subjects: 
Information service management
tourism
information needs
information satisfaction
cultural information
tourist information-seeking behavior
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article

Files in This Item:
File
Size





Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.