Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/323001 
Year of Publication: 
2019
Series/Report no.: 
U.S.E. Working Papers Series No. 19-13
Publisher: 
Utrecht University, Utrecht University School of Economics (U.S.E.), Utrecht
Abstract: 
This paper assesses whether offering tailored pension information based on age and gender is a way to get people interested in pension information. We conducted a randomised field experiment in which we sent email invitations to all employees of an insurance company to use an online tool, referred to as "the Pensioncheck", in order to learn more about their personal pension situation. This experimental set-up enabled us to answer the following research question: Does tailoring induce participants to perform the Pensioncheck? We found evidence that tailoring in the trigger phase can work in two opposite directions.
Subjects: 
pension communication
pension information
tailoring
field experiment
financial decision making
Document Type: 
Working Paper

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