Abstract:
This paper explores the integration of artificial intelligence (AI) in businesses, focusing on the utility of chatbots for sustainability report analysis. Using ChatGPT technology via the Chat-based platform, we developed a personalised chatbot to extract data from sustainability reports, with the aim of facilitating decision-making processes. The study includes a literature review on AI's impact on the economy and labour markets, followed by a methodology base on technology ChatGPT detailing chatbot development and testing using a sustainability report of a company listed on the Romanian stock market. The results demonstrate the efficacy in providing accurate financial insights, offering potential benefits for analysts, investors, and business organisations managers. By harnessing AI-powered chatbots, organisations can streamline operations and gain a competitive edge in today's digital landscape.