Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/318809 
Year of Publication: 
2023
Citation: 
[Journal:] Business Systems Research (BSR) [ISSN:] 1847-9375 [Volume:] 14 [Issue:] 1 [Year:] 2023 [Pages:] 1-25
Publisher: 
Sciendo, Warsaw
Abstract: 
Background: Innovating how organisations run their business is a strategic decision to create more value for customers using or consuming the product and/or service provided. In addition to the incentive of everybody embracing digital transformation, digital technologies, and digital innovation, which frame changes of operating business models today, disruptions, i.e., another incentive that occurs suddenly and impacts globally, all force businesses to adapt and change. Objectives: This research aims to provide a conceptual model that can be used for organisations to evaluate and propose feasible options for responding to disruptions that influence the businesses' strategic innovation initiatives while assisting decision-makers in choosing the most appropriate option. Methods/Approach: Considering internal and external factors that influence digital transformation, the conceptual framework is designed to assess readiness and willingness to transform and create opportunities for future success digitally. Results: A conceptual framework was developed, tested, and demonstrated in a case study. The case study organisation rated positively the composition of steps to be perf readiness and willingness and choose the most feasible option to change. Conclusions: The digital environment and the influence of disruptions force organisations to change. The conceptual framework developed in this research helps the management choose the most feasible change option about the real as-is and the desired to-be state.
Subjects: 
Digital Transformation
Business model innovation
Disruption
Framework
Assessment
Case study
JEL: 
O33
O32
O31
M15
L86
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article

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