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Erscheinungsjahr: 
2020
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[Journal:] Logistics [ISSN:] 2305-6290 [Volume:] 4 [Issue:] 4 [Article No.:] 28 [Year:] 2020 [Pages:] 1-17
Verlag: 
MDPI, Basel
Zusammenfassung: 
This paper explores the benefits that firms obtain when investing in feature-based capabilities. We investigate the external pressures when deciding their feature-based strategy. In addition, we analyze the consumers' customization options and the needs for facilitators to mitigate the negative effects of excessive features. We assess the influence of feature-based capabilities on performance and search for an economically feasible loop that feature-based capabilities might entail. This latter is carried out by investigating the recursive effects in structural equation modeling. Our findings reveal that feature-based capabilities entail an economically feasible loop through competitors and supply chain partners but not also through facilitators and operational performance.
Schlagwörter: 
customization
facilitators
feature-based capability
recursive model
structural equation modeling
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