Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/308676 
Year of Publication: 
2017
Citation: 
[Journal:] Dutch Journal of Finance and Management [ISSN:] 2542-4750 [Volume:] 1 [Issue:] 2 [Article No.:] 43 [Year:] 2017 [Pages:] 1-5
Publisher: 
Lectito Journals, The Hague
Abstract: 
The aim of this study was to investigate the impact of purchase intent, word of mouth advertising and skill domain of seller on quality of customer relationship to sale life and savings insurance policies on Dana Insurance Co., Bushehr. The research method was descriptive, correlation type. Its population included all employees, branch managers, sales network and customers of Dana Insurance Co., Bushehr. According to Morgan Table, there were randomly participated 200 subjects in the study. A questionnaire was used to collect data. The data were analyzed using Pearson correlation and regression. Results showed a significant positive relationship between purchase intent, word of mouth advertising and skill domain of seller with quality of customer relationship in Dana Insurance Co.
Subjects: 
purchase intent
word of mouth advertising
skill domain of seller
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article

Files in This Item:
File
Size





Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.