Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/307548 
Year of Publication: 
2022
Citation: 
[Journal:] Journal of the Knowledge Economy [ISSN:] 1868-7873 [Volume:] 14 [Issue:] 3 [Publisher:] Springer US [Place:] New York, NY [Year:] 2022 [Pages:] 3551-3569
Publisher: 
Springer US, New York, NY
Abstract: 
In a globalized world, small- and medium-sized manufacturing enterprises (manufacturing SME) face the challenge of keeping up with global competition. Although AI is ascribed the potential to fundamentally change entire markets, industries, and general business activities, the question remains how SME can implement AI in their operation effectively and efficiently, and therefore build up potential (service) business models. The aim of this paper is to reveal the innovation potential of these systems and to provide instructions on how they can be used by SME. Through these resources can be used more efficiently and new business models can be created. The causes for the little use of AI are numerous and solutions were sought in this work. The result is a socio-technical framework that allows manufacturing SME to build up AI-based (service) business models for themselves.
Subjects: 
Business model
Business model design
Artificial intelligence
Small and medium-sized manufacturing enterprises (manufacturing SME)
Socio-technical design framework
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article
Document Version: 
Published Version

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