Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/307394 
Year of Publication: 
2022
Citation: 
[Journal:] Management Review Quarterly [ISSN:] 2198-1639 [Volume:] 73 [Issue:] 4 [Publisher:] Springer International Publishing [Place:] Cham [Year:] 2022 [Pages:] 1667-1711
Publisher: 
Springer International Publishing, Cham
Abstract: 
The Status Quo Bias (SQB) describes an individual's preference to avoid changes and maintain the current situation. In today's world, technological advances require nearly constant change within organizations. Thus, SQB can become an issue when it hinders progress. Therefore, it is crucial to understand how this effect can be reliably measured and, even more importantly, what countermeasures to employ. Prior research has focused more on individual measuring approaches and less on countermeasures. As researchers across different research fields have studied this bias, we conduct a literature review spanning different scholarly fields. This broader research focus allows us to identify four measurement approaches and 13 countermeasures along the three aspects of cognitive misperception, rational decision making, and psychological commitment of SQB. Our overview consolidates existing knowledge and will hopefully be the starting point for researchers to start combating this bias where needed. Successful and proven countermeasures can, for example, increase the acceptance and adoption of digital innovations and technology in general and thereby allow organizations to capitalize on their investments.
Subjects: 
Status quo bias
Literature review
Cognitive bias
Bias measurement
Countermeasures
JEL: 
D91
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article
Document Version: 
Published Version

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