Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/294076 
Year of Publication: 
2022
Citation: 
[Journal:] European Research on Management and Business Economics (ERMBE) [ISSN:] 2444-8834 [Volume:] 28 [Issue:] 1 [Article No.:] 100172 [Year:] 2022 [Pages:] 1-20
Publisher: 
Elsevier, Amsterdam
Abstract: 
The aim of this paper is to carry out a systematic literature review about the relationships between quality management, innovation, and performance. For that end, a search was carried out in the Web of Science and Scopus databases, and 172 articles were selected. Results show that there is a positive relationship between quality management, product and process innovation (incremental and radical), and operational and financial performance, and direct and indirect relationships. Based on these results, a set of direct and indirect relationships between these variables is proposed. The study supplements the few previous investigations on these joint relationships.
Subjects: 
Financial performance
Incremental and radical product and process innovation
Operational performance
Quality management
Systematic literature review
JEL: 
M0
M1
M11
M15
O30
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by-nc-nd Logo
Document Type: 
Article

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