Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/287711 
Year of Publication: 
2022
Citation: 
[Journal:] Cogent Business & Management [ISSN:] 2331-1975 [Volume:] 9 [Issue:] 1 [Article No.:] 2016096 [Year:] 2022 [Pages:] 1-25
Publisher: 
Taylor & Francis, Abingdon
Abstract: 
As one of the most strategically relevant and financially promising developing industries, the requirements for autonomous driving (AD) systems' reliability are dramatically higher than in the driver-based car industry. Using the analytic hierarchy process method, this study conducts a quantitative empirical study to prioritise the 15 critical success factors (CSFs) of total quality management (TQM) in the AD-ecosystem. The CSFs are derived from VDA and IATF 16949, two widely accepted TQM-frameworks in the car industry. Comparisons are made between Germany and China as two of the most important places in the world for strategic marketing for autonomous driving.
Subjects: 
analytic hierarchy process
automotive industry
autonomous driving
IATF 16949
total quality management
VDA
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article

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