Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/286868 
Year of Publication: 
2023
Citation: 
[Journal:] Journal of Tourism and Gastronomy Studies [ISSN:] 2147-8775 [Volume:] 11 [Issue:] 2 [Publisher:] Hacı Bayram Veli University Faculty of Tourism, Department of Gastronomy and Culinary Arts [Place:] Ankara [Year:] 2023 [Pages:] 1395-1415
Publisher: 
Hacı Bayram Veli University Faculty of Tourism, Department of Gastronomy and Culinary Arts, Ankara
Abstract: 
The aim of this study is to investigate the impact of life satisfaction and workload levels on the intention to leave among personnel working in accommodation establishments. The sample includes 225 employees working in Istanbul hotels that have a tourism management certificate. The study's results suggest that workload has a positive effect on turnover intention, while life satisfaction has a negative effect. Additionally, life satisfaction can mediate the interaction between workload and intention to leave. The study's results suggest that increasing employee life satisfaction levels can help reduce negative workplace experiences caused by workload and intention to leave. These negative experiences are a significant problem that can reduce productivity and customer satisfaction in accommodation businesses. The study expands on the literature on workload and intention to leave by empirically examining the role of life satisfaction in the field. Furthermore, the study offers important suggestions for effective and sustainable management practices in hotel and accommodation businesses.
Subjects: 
Life satisfaction
İntention to leave
Workload
Job demands
Hospitality industry
Persistent Identifier of the first edition: 
Creative Commons License: 
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Document Type: 
Article
Document Version: 
Published Version
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