Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/28063
Authors: 
Sichtmann, Christina
Griese, Ilka
Klein, Maren
Year of Publication: 
2007
Series/Report no.: 
Diskussionsbeiträge des Fachbereichs Wirtschaftswissenschaft der Freien Universität Berlin 2007/17
Abstract: 
Countless determinants of export success that are supposed to help managers reduce the failure rates of export ventures have been identified. Despite this abundance of studies, however, little is known about the determinants of the internationalization success of services. In this paper, based on prior studies focusing primarily on manufactured goods and the key characteristics distinguishing services from goods, a comprehensive conceptual model for the successful internationalization of services is developed.
Subjects: 
Services
export performance
internationalization
success factors
ISBN: 
3938369655
Document Type: 
Working Paper

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