Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/279765 
Year of Publication: 
2023
Series/Report no.: 
ECONtribute Policy Brief No. 056
Publisher: 
University of Bonn and University of Cologne, Reinhard Selten Institute (RSI), Bonn and Cologne
Abstract: 
The expansion of digital financial services raises serious consumer protection concerns, including fraud, especially in developing countries. This column reports findings from an online experiment in Kenya which suggest that conventional scam detection tips do not improve individuals' ability to distinguish between scams and genuine messages. Rather, they make people over-cautious - a result partly driven by official communication often including scam markers.
Document Type: 
Research Report

Files in This Item:
File
Size
591.04 kB





Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.