Please use this identifier to cite or link to this item: http://hdl.handle.net/10419/26133
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dc.contributor.authorGrover, Artien_US
dc.date.accessioned2008-01-02en_US
dc.date.accessioned2009-07-28T08:16:19Z-
dc.date.available2009-07-28T08:16:19Z-
dc.date.issued2007en_US
dc.identifier.urihttp://hdl.handle.net/10419/26133-
dc.description.abstractA service provider firm in an outsourcing relationship is distinct from a typical firm because it is not a stand alone organization and fits somewhere in between the value chain of its client's business. Thus, conventional factors like wages, capital, rent, energy consumption cannot appropriately determine a Business Process Outsourcing (BPO) firm's productivity. Academic research is silent on the factors that influence the performance of a BPO firm even though the issue is pertinent from the perspective of the host country, the sourcing firm, the global outsourcing industry and of course the service provider firm. In this paper, we embark on to explore these factors.en_US
dc.language.isoengen_US
dc.publisher|aCenter for Economic Studies and Ifo Institute (CESifo) |cMunichen_US
dc.relation.ispartofseries|aCESifo working paper|x2088en_US
dc.subject.jelL22en_US
dc.subject.jelL23en_US
dc.subject.jelL60en_US
dc.subject.ddc330en_US
dc.subject.stwUnternehmensdienstleistungen_US
dc.subject.stwService Provideren_US
dc.subject.stwOutsourcingen_US
dc.subject.stwOffshoringen_US
dc.subject.stwProduktivitäten_US
dc.subject.stwMessungen_US
dc.subject.stwTheorieen_US
dc.subject.stwIndienen_US
dc.titleInternational outsourcing and the supply side productivity determinantsen_US
dc.type|aWorking Paperen_US
dc.identifier.ppn555934764en_US
dc.rightshttp://www.econstor.eu/dspace/Nutzungsbedingungen-

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