Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/250577 
Year of Publication: 
2021
Series/Report no.: 
IZA Discussion Papers No. 14916
Publisher: 
Institute of Labor Economics (IZA), Bonn
Abstract: 
An Italian region introduced a web portal allowing women to manage online their appointment in the public cervical cancer screening program, besides the standard possibility of doing it via phone. We report quasi-experimental evidence on how access to the portal changes screening behaviour. We find that eligible women do manage their appointment online. The introduction of the portal also reduces attendance of the screening program. Two factors contribute to explain this finding. First, by encouraging women not to take a screening test if they performed an analogous one in the previous three years, the portal reduces overly-frequent screening. Second, the portal induces procrastination in rescheduling the appointment. We also find that, when they cancel their appointment online, women are more likely to share information about their screening episodes in the private health sector, that is useful to schedule future screening appointments.
Subjects: 
ICT intervention
cervical cancer
screening uptake
quasi-experiment
JEL: 
H51
O33
I12
D91
Document Type: 
Working Paper

Files in This Item:
File
Size
962.3 kB





Items in EconStor are protected by copyright, with all rights reserved, unless otherwise indicated.