Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/248671 
Year of Publication: 
2021
Citation: 
[Journal:] International Journal of Management, Economics and Social Sciences (IJMESS) [ISSN:] 2304-1366 [Volume:] 10 [Issue:] 2-3 [Publisher:] IJMESS International Publishers [Place:] Jersey City, NJ [Year:] 2021 [Pages:] 110-127
Publisher: 
IJMESS International Publishers, Jersey City, NJ
Abstract: 
Behavioral operations management (BOM) is a rapidly growing field. It relaxes the assumption that "human being is rational" in the decision-making process, considers behavioral and cognitive aspects rooted in psychology to develop models for operations, and processes in production and manufacturing industries. Supply chain management (SCM), being a sub-domain of operations management (OM), has been investigated by combining various social psychology variables and supply chain elements. This article provides a literature review of similar studies. The article focuses on social psychology factors namely: trust, power, attribution theory, social network analysis, compliance, and social preference. This review found that it is imperative for firms to make their supply chains more effective especially when they are operating within competitive business environments. Since a supply chain network consists of various levels with one or more individuals at each level, the interaction between them is mandatory for the efficient functioning of the supply chain. Human behavior is a crucial characteristic to be considered while understanding the supply chain as it can influence the supply chain network's performance and decisions.
Subjects: 
Behavioral supply chain management
social psychology
human behavior
social network analysis
social preference
JEL: 
D2
D23
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by-nc Logo
Document Type: 
Article

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