Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/248038 
Year of Publication: 
2020
Citation: 
[Journal:] Verslas: Teorija ir praktika / Business: Theory and Practice [ISSN:] 1822-4202 [Volume:] 21 [Issue:] 1 [Publisher:] Vilnius Gediminas Technical University [Place:] Vilnius [Year:] 2020 [Pages:] 379-390
Publisher: 
Vilnius Gediminas Technical University, Vilnius
Abstract: 
The aim of this study is to evaluate the impact of emotional intelligence and intercultural competence on the effectiveness of volunteer work with respect to the age and length of volunteering. 174 volunteers who have volunteered or are volunteering under the Erasmus + European Voluntary Service participated in the survey. The results of the study are presented as answers to the following problematic questions: Does higher emotional intelligence and higher intercultural competence increase the effectiveness of volunteer work? Does intercultural competence increase due to higher emotional intelligence? Do older volunteers have higher intercultural competence and higher emotional intelligence? Do volunteers with greater volunteering experience have higher intercultural competence and emotional intelligence? Do people with longer volunteering experience at the European Voluntary Service (EVS) have a higher level of intercultural competence and emotional intelligence? Based on the results of the study, factors that have a significant impact on the productivity of internationally active volunteers were identified.
Subjects: 
volunteer
volunteering
emotional intelligence
intercultural competence
work productivity
JEL: 
M12
M14
M19
Persistent Identifier of the first edition: 
Creative Commons License: 
cc-by Logo
Document Type: 
Article

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