Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/247297 
Year of Publication: 
2021
Series/Report no.: 
LEM Working Paper Series No. 2021/28
Publisher: 
Scuola Superiore Sant'Anna, Laboratory of Economics and Management (LEM), Pisa
Abstract: 
The global pandemic induced by the spread of the Covid-19 acted as an exogenous shock which forced organisations to adopt telework as a daily and common form of work along a relevant fraction of the occupational structure. Indeed, most of the growing contributions on telework focused on the estimation of employment which can work remotely, while less or any attention has been paid to the impact of the "new" work arrangement on the labour process. Our paper aims at filling this gap. Drawing from a real-time cross-professional, cross-organisational and cross-national qualitative survey, our research investigates two main and interrelated aspects. First, we show how organisations reacted to this shock in terms of autonomy and forms of control including standardisation and teamwork dimensions across different occupations and economic sectors. Second, we describe how and to which extent workers respond: adapting, resisting or appropriating the new organisation of work. More specifically, we study the effect on the above-mentioned dimensions across different occupations to highlight heterogeneity along the vertical division of labour.
Subjects: 
Telework
Covid-19
Work organisation
Labour Process
Autonomy
Control
JEL: 
L23
M54
O33
J81
Document Type: 
Working Paper

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