Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/246148 
Title (translated): 
The cost efficiency improvement of Norwegian banks can be explained by automation and digitalisation
Year of Publication: 
2020
Series/Report no.: 
Staff Memo No. 9/2020
Publisher: 
Norges Bank, Oslo
Abstract (Translated): 
Operating costs in the Norwegian banking sector have been reduced considerably in recent decades, both as a share of income and assets. This has increased banks' resilience to increased losses and reduced the risk of crises. In this article, I analyse how costs have been reduced and the main drivers of the cost efficiency improvement. The results suggest that automation and the digitalisation of banks' operations have played a key role in improving cost efficiency.
Subjects: 
banks
costs
digitalisation
regulation
business cycle
Persistent Identifier of the first edition: 
ISBN: 
978-82-8379-172-3
Creative Commons License: 
cc-by-nc-nd Logo
Document Type: 
Research Report
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