Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/24446 
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dc.contributor.authorFalk, Martinen
dc.date.accessioned2009-02-16T14:56:15Z-
dc.date.available2009-02-16T14:56:15Z-
dc.date.issued2001-
dc.identifier.urihttp://hdl.handle.net/10419/24446-
dc.description.abstractBetween 1993 and 1995, the majority of German firms in services introduced new organizational practices (OC), in particular total quality management systems, certified ISO 9000, lean administration, flatter hierarchies, delegation of authority and ICT-enabled organizational changes). This paper analyzes the impact of organizational change as well as the impact of the introduction of information and communication technology (ICT) on actual labor demand as well as on employment expectations. The focus of attention is also directed to potential endogeneity of OC using treatment effect models as well as multivariate probit models. The empirical results suggest that OC has a positive effect on actual employment growth given output and factor price changes. Furthermore, we find that organizational change has a positive impact on expected employment for all skill groups except for unskilled labor. New ICT and the share of training expenditures are primary forces behind OC. Finally, employment effects are robust to endogeneity of organizational change.en
dc.language.isoengen
dc.publisher|aZentrum für Europäische Wirtschaftsforschung (ZEW) |cMannheimen
dc.relation.ispartofseries|aZEW Discussion Papers |x01-25en
dc.subject.jelO33en
dc.subject.jelJ23en
dc.subject.ddc330en
dc.subject.keywordorganizational changeen
dc.subject.keywordICTen
dc.subject.keywordskill structureen
dc.subject.stwOrganisatorischer Wandelen
dc.subject.stwInformationstechniken
dc.subject.stwComputergestütztes Verfahrenen
dc.subject.stwBeschäftigungseffekten
dc.subject.stwDienstleistungssektoren
dc.subject.stwArbeitsnachfrageen
dc.subject.stwQualifikationen
dc.subject.stwDeutschlanden
dc.titleOrganizational change, new information and communication technologies and the demand for labor in services-
dc.typeWorking Paperen
dc.identifier.ppn608285684en
dc.rightshttp://www.econstor.eu/dspace/Nutzungsbedingungenen
dc.identifier.repecRePEc:zbw:zewdip:5380en

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