Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/238028 
Year of Publication: 
2021
Series/Report no.: 
23rd Biennial Conference of the International Telecommunications Society (ITS): "Digital societies and industrial transformations: Policies, markets, and technologies in a post-Covid world", Online Conference / Gothenburg, Sweden, 21st-23rd June, 2021
Publisher: 
International Telecommunications Society (ITS), Calgary
Abstract: 
Drawing on the perspectives of perceived value and trust, this study examines the factors affecting Chinese users' intention to use facial recognition payment (FRP) service. Data collected from 1200 Chinese mobile payment users is analyzed by using structural equation modelling. Results show that convenience positively influences perceived value; privacy risk and financial risk negatively influence perceived value. Only privacy risk and financial risk can significantly affect trust in FRP. Novelty has no significant effect on perceived value and trust. It is also found that perceived value positively influences trust, and both perceived value and trust are factors positively affecting intention to use FRP. Information sensitivity moderates the relationship between perceived value and intention to use FRP. Theoretical implications and practical implications are discussed.
Subjects: 
facial recognition payment
perceived value
trust
intention to use
Document Type: 
Conference Paper

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