Please use this identifier to cite or link to this item: https://hdl.handle.net/10419/230398 
Year of Publication: 
2016
Citation: 
[Editor:] Naples, N. [Editor:] Hoogland ,R. C. [Editor:] Wickramasinghe, M. [Editor:] Wong, W. C. A. [Title:] The Wiley-Blackwell Encyclopedia of Gender and Sexuality Studies [ISBN:] 9781118663219 [Publisher:] Wiley [Place:] Hoboken [Year:] 2016 [Pages:] 1-3
Publisher: 
Wiley, Hoboken
Abstract: 
Emotion work is usually defined as the psychological processes necessary to regulate emotions that are desired in specific private life conditions. When controlling the intensity and quality of the individual's feelings is related to the public sphere and undertaken for reasons associated with paid work it is called emotional labor. Such employment occurs in contemporary service economies where the provision of services is often related to “selling feelings,” which is mainly performed by women.
Subjects: 
emotion work
employment
gender division of labor
labour market
work
JEL: 
J16
J21
Published Version’s DOI: 
Document Type: 
Book Part
Document Version: 
Accepted Manuscript (Postprint)

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